Privacy Policy

1. Data controller

The controller responsible for the processing of personal data on this website is:

KlyneDesign rte du Stand 8 1892 Lavey-Village / VD Switzerland hello@klynedesign.ch

2. Scope

This privacy policy informs users of the bequille.ch website about the nature, scope and purposes of the processing of their personal data.

3. Data processed

We may process, in particular, the following data:

• identification and contact data, for example surname, first name, address, e-mail address and telephone number;
• order-related data, for example products ordered, delivery address, billing address, payment information and order history;
• data submitted through the website forms;
• technical data, for example IP address, date and time of access, device type, operating system, browser and pages viewed;
• data relating to the use of the website, for example shopping cart content, customer account creation and requests sent through the website.

4. Purposes of processing

We process personal data in particular for the following purposes:

• provision and security of the website;
• processing of orders;
• management of customer accounts;
• communication with users;
• processing of requests sent through forms;
• fulfilment of legal obligations;
• functional and technical improvement of the website.

5. Orders and customer account

When you place an order or create a customer account, we process the data necessary for:

• managing your order;
• delivery;
• invoicing;
• after-sales service;
• keeping a purchase history, to the extent required by our contractual and legal obligations.

6. Payment

Payments are processed using the payment methods offered on the website at the time of ordering.

Depending on the payment method selected, the data required to process the payment may be transmitted to the relevant provider, to the extent necessary for the execution of the payment.

The payment methods offered may include, in particular:

• TWINT
• bank transfer
• where applicable, other payment methods offered during the ordering process

The relationship with any payment service providers is also subject to their own terms and privacy policies.

7. Hosting and service providers

The website is hosted by:
Infomaniak in Switzerland.

We may also use technical or organisational service providers for the operation of the website, order management, forms, hosting, maintenance or security.

These providers process data only to the extent necessary for their task.

8. Disclosure to third parties

We disclose personal data to third parties only to the extent necessary for the operation of the website, the processing of orders, payment, delivery or compliance with legal obligations.

Depending on the case, data may in particular be disclosed to:

• payment providers used on the website, for example TWINT, bank transfer or, where applicable, other payment methods offered during the ordering process;
• delivery providers, to the extent necessary for shipping orders, in particular Swiss Post;
• technical or organisational service providers involved in operating the website or the online shop;
• competent authorities or bodies, where required by law.

No personal data is sold to third parties.

9. Transfer abroad

As a rule, we do not transfer personal data abroad. Processing related to this website is carried out in Switzerland or by service providers established in Switzerland.

If, in certain cases, technical service providers were to process data outside Switzerland, this would only take place in compliance with the applicable legal requirements.

10. Cookies and similar technologies

The website may use cookies and similar technologies in order to:

• ensure the proper functioning of the website;
• remember certain preferences;
• enable the shopping cart or customer account to function;
• measure use of the website.

You can configure your browser to refuse or limit cookies. Some website features may then no longer function properly.

11. Contact forms and communications

When you contact us via a form or by e-mail, we process the data you provide in order to respond to your request.

This data is retained for as long as necessary to process your request and, where applicable, to meet our legal obligations.

12. Retention period

We retain personal data only for as long as necessary for the purposes pursued, unless a legal obligation or legitimate interest requires a longer retention period.

Data relating to orders and invoicing may be retained for the period required under applicable accounting and tax law.

13. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.

14. Rights of data subjects

In accordance with applicable law, you may in particular request:

• information about the personal data processed concerning you;
• correction of inaccurate data;
• deletion of data, where admissible;
• restriction of or objection to certain processing, where applicable.

To exercise your rights, you can contact us at the following address:
hello@klynedesign.ch

The Federal Data Protection and Information Commissioner (FDPIC) reminds individuals that they may ask whether data concerning them is being processed and, where necessary, have it corrected or deleted.

15. Amendments

We may amend this privacy policy at any time. The version published on this website is the version currently in force.